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Privacy Policy

Privacy Policy – McConnells.green

At McConnells.green, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website and company.

1. Information We Collect

We collect and process various types of information, including:

Personal Information: Your name, email address, phone number, or other contact details when you fill out a form, subscribe to our newsletter, or contact us.

Usage Data: Information on how you navigate and use our website, such as IP addresses, browser types, pages viewed, and time spent on each page.

Cookies: We use cookies and similar technologies to improve user experience and provide personalised content.

2. How We Use Your Information

We use your information for the following purposes:

  • To communicate with you, including responding to inquiries or providing customer support.
  • To send marketing and promotional materials, such as news and information, if you’ve opted in.
  • To analyse website usage trends and improve website performance and content.
  • To comply with legal obligations or to protect our legal rights.

3. How We Share Your Information

We may share your information with trusted third parties in these scenarios:

  • Service Providers: With partners providing services like website analytics, email marketing, data hosting, and subcontract services, under strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale, where user data may be transferred.

4. Your Data Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal information:

  • Access: To request a copy of the personal information we hold about you.
  • Rectification: To ask us to correct any inaccurate or incomplete personal information.
  • Erasure: To request the deletion of your data (right to be forgotten) under certain circumstances.
  • Restriction/Objection: To request that we restrict or cease processing your data in specific situations.
  • Data Portability: To receive a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: To withdraw consent where processing is based on your explicit consent.

If you believe we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority. You can contact them via their website at ico.org.uk .

5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you have given explicit permission (e.g. to receive marketing emails).
  • Legitimate Interests: To pursue our legitimate interests (e.g. improving our website or customer service) while respecting your rights and interests.
  • Contractual Necessity: To fulfil contractual obligations (e.g. processing customer orders, providing quotes or delivering services).
  • Legal Obligations: When required to comply with UK laws and regulations.

6. Data Security

We employ various technical and organisational measures to secure your personal information and protect it from unauthorised access, alteration, or loss.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. International Data Transfers

If we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or other legally accepted mechanisms.

9. Cookies and Tracking Technologies

Cookies are small text files we place on your device when you visit our website. They help us improve your experience by remembering your preferences and providing personalised content. These are the types of Cookies we use:

  • Essential Cookies: Necessary for the website to function.
  • Performance Cookies: Collect information about how visitors use our site.
  • Functional Cookies: Remember your preferences.
  • Targeting/Advertising Cookies: Provide personalised ads
  • Third-Party Cookies: Google Analytics, Facebook Pixel and SalesIQ cookies help us to understand how our website is used and how to optimise our advertising.

You can manage your cookie preferences in your browser settings. Most browsers allow you to:

  • See what cookies you have and delete them individually.
  • Block third-party cookies.
  • Block all cookies.
  • Delete all cookies when you close your browser.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Please review this page regularly to stay informed about any changes.

11. Contact Us

If you have any questions or concerns about our privacy practices or this policy, please contact us.